-
Notifications
You must be signed in to change notification settings - Fork 288
Description
Issue
Thank you for taking the time to report an issue or suggest an improvement! Please complete the sections below to help us better understand and address your request. If any section does not apply to your issue or suggestion, feel free to omit it.
Summary
Provide a brief summary of the issue or suggestion.
I have a folder on my cloud mega drive with all kinds of files.
I added a new empty folder on my computer to have it sync'ed with the cloud folder.
The moment I sync this folder on my computer, the files on my cloud folder are gone.
Steps to Reproduce (For Bug Reports)
List the steps to reproduce the issue:
- New folder on computer
- Added local folder sync to cloud folder
What happened?
Cloud folder with files got emptied
What did you expect to happen?
According to your landing page the Mega sync app would check both local and Mega folder.
I would have suspected that there would be a sync happening from Mega to Local. Or at least the option to tell the sync direction from Cloud to Local.
Environment Details
Provide details about the environment where the issue occurred.
- OS: e.g., Windows 11 / macOS Ventura / Ubuntu 22.04
- MEGASync Version: e.g., 1.2.3
Windows 11
Screenshots
Include screenshots or videos if applicable.
Attach files or provide links here.
Helpdesk Support
Have you already contacted our support team?
If so, please provide the ticket ID to help us track it:
Ticket ID:
I am on a Mega Pro Lite account.
Additional Context
Add any other context about the problem or suggestion here.
Note: Issues without enough details may be closed or take longer to address.