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[APP BUG]: Controller stops working when tampering with Windows user sessions #3394

@zezoman

Description

@zezoman

Checklist

  • I have searched for a similar issue in this repository and did not find one.
  • I am using an official build obtained from releases or updated one of those builds using its in-app updater.

Describe the Bug

The Xbox series x controller stops working if I remotely connect and disconnect to my windows user account or if I temporarily switch to another user account on the same PC.
The controller keeps working with my normal windows games, only shadps4 is affected by this.
Also this is not some recent regression, I remember having this issue since the end of last year, but it probably existed even before that.

shad_log.txt

Reproduction Steps

There are two ways to reproduce this problem:

  1. access user A session remotely (via WTS, windows terminal service or RDP, remote desktop protocol) from another PC and then disconnect
  2. while logged with user A switch to another user B and then switch back to user A.

Both of these will lead to the same issue - my xbox series x controller inputs no longer work, pressing any button is ignored. Strangely enough the log shows the controller is detected.
The workaround is to logout and login or restart the PC. Probably disabling re-enabling the device in the Windows Device Manager would do the job as well but I had a problem with it in the past and would rather not go that way.

Expected Behavior

No response

Specify OS Version

Windows 10

CPU

Intel Core i5 4690

GPU

nVidia GTX 1080 Ti

Amount of RAM in GB

16 GB

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